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Frequently Asked Questions

Got a question about our removals, packing, or clearance services?

Helpful Information Before, During and After Your Move

Whether you’re preparing for a full house move, a small man and van job, or arranging property clearance, it’s natural to have questions. This page covers everything from what’s included in our services to how to book and what to expect on the day. If you can’t find what you’re looking for, just get in touch — we’re always happy to help.

General Questions

+What areas do you cover?

We’re based in the South East and carry out removals across the region, including Surrey, Sussex, Kent, Hampshire, and Greater London. We also offer long-distance moves nationwide — whether you’re moving to or from the South East, we’ve got you covered.

+Are your services insured?

Yes, we’re fully insured for public liability and goods in transit. Your belongings are protected throughout the move or clearance process.

+How far in advance should I book?

We recommend booking as early as possible to guarantee your preferred date, but we can often accommodate short-notice and even same-day requests.

House Removals

+Do you move flats and houses?

Yes, we handle everything from single-room moves to full house relocations, including flats, apartments, bungalows, and family homes.

+Can you dismantle and reassemble furniture?

Absolutely. We can dismantle beds, wardrobes, and other furniture as needed and reassemble them in your new property on arrival.

+Do you provide packing materials?

We can supply high-quality boxes, bubble wrap, and tape ahead of your move, or you can include packing as part of our removals service.

Office and Commercial Removals

+Do you move businesses outside working hours?

Yes, we offer evening and weekend moves to reduce disruption. We’ll work to your schedule to ensure a smooth relocation.

+Can you move IT and electronics safely?

We use anti-static wrapping and secure packing methods to protect your computers, servers, printers, and monitors during transit.

+Do you provide help with setup in the new office?

Yes, we can help position furniture, reconnect equipment, and assist with getting your new office ready for business.

Man and Van Services

+What’s included in your man and van service?

It includes a professional driver who assists with loading, securing, and unloading your items. Ideal for small moves and collections.

+Can I hire you by the hour?

Yes, we offer flexible hourly rates or fixed prices depending on your job size and requirements.

+Do you offer same-day man and van services?

We do, subject to availability. Contact us as early as possible and we’ll do our best to accommodate you.

Packing Services

+Do you offer full and partial packing?

Yes, you can choose to have us pack everything, just selected rooms, or fragile items only. We’re flexible to suit your needs.

+Are materials included?

All packing materials — including boxes, wrap, and tape — are included in our packing service. You don’t need to supply anything.

+Can you unpack as well?

Yes. We offer unpacking services to help you settle in quickly. Just let us know if you’d like this added to your booking.

Clearance Services

+What types of clearance do you offer?

We offer house, flat, office, garage, garden, and end-of-tenancy clearances. From single items to full property clear-outs, we handle it all.

+Are you a licensed waste carrier?

Yes, we’re fully licensed with the Environment Agency and always dispose of waste legally and responsibly.

+Can you remove old furniture and appliances?

We can remove bulky items like sofas, wardrobes, fridges, and washing machines. We’ll collect them and take them to an approved site for disposal or recycling.

Our Simple 3 Step Removals Process

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1.
Contact JT Removals

Get in touch to discuss your move. We'll arrange a suitable time to visit your property and understand exactly what needs relocating, including furniture, boxes, and any special items.

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2.
Receive Your Bespoke Removals Plan

After assessing the property, we’ll provide a clear, personalised removals plan and quote—outlining packing needs, vehicle requirements, timings, and any specialist handling.

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3.
Moving Day – Leave It to Us

Our professional removals team will carry out your move efficiently and carefully. Once everything is safely delivered to your new location, we’ll walk through the final checks with you.

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About JT Removals

JT Removals provides a fast, friendly, and professional moving service tailored to your specific needs.

Whether you're relocating your home, office, or business premises, our experienced team ensures a smooth and stress-free move. We handle all your belongings with the utmost care and precision, offering a reliable and efficient service from start to finish.

Our Services

Domestic Removals

Domestic Removals

We specialise in house removals, carefully handling furniture, personal items and belongings to ensure a smooth moving experience.

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Commercial Removals

Commercial Removals

We move office furniture, IT equipment, and industrial items with efficiency and care, reducing disruption to your business.

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Man and Van Services

Man and Van Services

Ideal for small moves, single items or student relocations. A simple and flexible option when a full removals team isn’t needed.

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Need Help with Your Removals?

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© JT House Removals